Family-owned. Locally accountable. Committed to the communities we serve.
A note from our team to yours.
We want to take a moment to introduce GMI Services, a family-owned and operated company committed to providing dependable garbage collection and related services to the communities we serve.
Our focus is simple: to provide reliable service, responsive customer support, and a company our customers can count on. We believe customers deserve straightforward, no-nonsense service and a level of personal attention that is often difficult to find with larger waste-hauling corporations.
Unlike large waste-hauling corporations that may rely on call centers or third-party operators, customer interactions with GMI Services are handled directly by our in-house team. This allows us to respond quickly to customer needs, resolve issues efficiently, and maintain a high level of accountability throughout our operations.
GMI Services is committed to reliability, responsiveness, and exceptional customer care. We believe that when customers contact their service provider, they should be able to speak with people who understand their needs and have the ability to address concerns directly.
When you call GMI, you get GMI — not a call center.
Our local operation positions us strategically to serve communities throughout Northwest Indiana and the surrounding region with efficiency and consistency.
We maintain a fully staffed operation supported by systems designed to manage customer inquiries, operational needs, and day-to-day logistics effectively. Our team is trained, equipped, and committed to delivering dependable service to every household we serve.
GMI Services is committed to developing long-term partnerships with the communities we serve. We understand that residential refuse and recycling collection is about more than simply picking up a household's waste. It is about being a dependable partner to residents and the communities in which we operate.
We look forward to bringing our dedication, resources, and customer-focused approach to every community we have the opportunity to serve.
GMI Services places tremendous value on our small-business community and the local vendors who support our operations. We believe strong communities are built through partnership, and we make a deliberate effort to work with local businesses that contribute to the success of our operations.
These partnerships help strengthen the local economy while supporting our ability to provide customers with fair, competitive, and transparent pricing.
Our customers deserve straightforward, no-nonsense service, and we take pride in delivering exactly that.
We also recognize the importance of being an engaged community partner. When communities offer outreach, recycling education, or other educational programs for residents, GMI Services welcomes the opportunity to participate and support these initiatives.
We view our role as more than simply providing a collection service. Our goal is to become a long-term partner in the communities we serve, working together to provide dependable service and contribute positively to the community.
When GMI Services begins providing residential refuse and recycling services, every household will receive brand-new refuse and recycling toters. We provide new equipment rather than used or refurbished containers, ensuring residents receive clean, durable equipment from the start of service.
Collection services can be organized around a consistent schedule designed to support efficient routing, dependable collection, and minimal disruption to residents.
Four things we don't negotiate on.
On-time collection you can count on every week.
Committed to excellent service and cleaner communities.
Friendly, responsive customer service when you need it.
Responsible, sustainable waste solutions for tomorrow.
At GMI Services, we believe that dependable service starts with accountability. Our family-owned and operated structure allows us to remain personally involved in our operations and responsive to the communities and customers we serve.
If you have questions about GMI Services, our collection services, or whether a communication you have received is from our company, please contact us directly. We are always happy to answer your questions and make sure you have the information you need.
We sincerely appreciate the opportunity to serve you and look forward to building lasting relationships with the communities we serve.
From our family to yours — we’re proud to be your hauler.